Policies
We understand things happen - please read over polices prior to making an appointment so you are able to make changes if need be!
CANCELLATION POLICY
Cancellations are accepted up to 24 hours prior to appointment. AutumnRaeEsthetics has made this policy text/call based. Please let us know 24 hours prior to your appointment if you will not be able to make it by texting (919) 499-7874 and we will gladly reschedule you!
NO CALL / NO SHOW POLICY
If we are not notified 24 hours prior that you are not going to make your appointment, this will result in a 100% charge of the treatment you are booked for.
LATE POLICY
BROW APPOINTMENTS: After 5 minutes of your scheduled appointment time, we may not have time to accommodate your service/s and cancellation policy will be applied.
FACIAL APPOINTMENTS AND LASH APPOINTMENTS: After 10 minutes of your scheduled appointment time, we may not have time to accommodate your service/s and cancellation policy will be applied.